There are imposters among us...

Precision Plier Service has hands on experience with virtually every orthodontic instrument on the planet. We were the first name in orthodontic instrument repair and have serviced more than 1,000,000 orthodontic instruments over a period of 22 years. As orthodontic instrument experts we’ve noticed a change over the last five years. I’m not referring to change in the positive context I’m talking regression, imitation, and cutting corners.

At Precision Plier Service we receive calls every day from orthodontists asking which orthodontic instrument brands we repair least, which orthodontic instrument brand has a superior design, which orthodontic instrument brand does Precision Plier Service recommend? These questions are very subjective, however after asking a few questions ourselves and taking the time to listen and learn what’s important to that particular orthodontist we’re able to offer some suggestions on an orthodontic instrument brand that we feel will best suit their needs, unfortunately the brand pool from which we recommend is becoming smaller and smaller.

Why? Because “business is business” as they say. Let me explain. There was a time when many orthodontic product dealers would actually manufacture the orthodontic instruments they sold or they had a reputable partner manufacturing the instruments for them that adhered to strict quality standards, processes and procedure to ensure that you, the buyer, were actually getting what you paid for – a quality orthodontic instrument. Now I’m not saying that these companies no longer exist, I’m simply saying that these companies and practices as they pertain to quality orthodontic instruments are becoming an endangered species.

Today, US dental and orthodontic product distributors are being relentlessly pursued by a slew of foreign manufacturers who are hawking shabby orthodontic instruments at a cost 75% lower than the legitimate manufacturers. The biggest problem is that these foreign manufacturers are high jacking popular orthodontic instrument designs and reproducing them using cheap materials and labor with virtually no quality standards whatsoever. They’re then marketing the product to US dental and orthodontic dealers who are buying them up like flat screen TV’s on black Friday. I do find some comfort however in the idea that many of these US dental and orthodontic dealers are just naïve, “it looks the same, so it must be the same”. But what about the others, you know the companies that know better. Well for them it’s all about the bottom line, the low cost is so irresistible that these buyers simply can’t help themselves. After all, a penny saved is a penny earned. So they forego product quality, supplier loyalty, and brand integrity, for profits.

What’s even more disturbing is that those savings aren’t being passed on to you, oh no, this orthodontic instrument is being marketed and sold as the same product and orthodontists are buying them hook line and sinker.

So how do you avoid purchasing a cheap knock off version the original? The easiest way is to is to test the orthodontic instrument your interested in purchasing. Test ligature cutters, distal end cutters, and hard wire cutters with a wide range of wires sizes and types. When cutting be sure to test up and down the cutting edge, especially in critical areas like the foremost part of the tips. Also check for play or lateral movement in the joint, this may not be particularly problematic initially but will most certainly result in poor performance and premature failure. Orthodontic instruments such as benders and utility instruments should also be checked for play or lateral movement in the joint, any such action will make it especially challenging to deliver consistent results to your patients. A quality line of instruments will pass these tests with flying colors.

Before you go testing every orthodontic instrument on the trade show floor, weed out the obvious culprits by looking at the price. You should question any company selling orthodontic instrument for less than $65. A quality orthodontic instrument manufacturer can hardly produce an instrument at that price let alone sell it through a dealer.

In business companies will always do what they can to adapt to changing market conditions and we as consumers are the ones most affected by those changes. We must educate ourselves so that we can make informed decisions about the products we purchase and companies we support.

Request A Mailing Kit